3 - 4 March 2026
The Hurlingham Club, London
 
                                                                            In today’s fast-paced grocery market, understanding consumers can no longer be treated as a once-a-year research project. This session will explore how leading FMCG brands are moving beyond static surveys and traditional reviews to harness AI-powered analysis of shopper feedback at scale. You will hear how to transform everyday signals - from product reviews to behavioural data - into continuous, real-world insights that reveal what truly matters to consumers. From identifying emerging themes and sentiment to uncovering usage behaviours and unmet needs, this new approach is helping brands move faster, act with more confidence, and make decisions rooted in real-time understanding. You will come away with a clear view of how to use AI to drive sharper, more agile consumer insight, and how to future-proof your approach to decision-making in a dynamic retail environment.
Check out the incredible speaker line-up to see who will be joining Paul.
Download The Latest Agenda