Pricing & Discounts

Important

All Brand & Retailer passes (paid & complimentary) are carefully vetted. Registering for a pass does not guarantee acceptance. If you do not meet the qualification criteria below, your registration will be cancelled, and you may not be notified.

Brand and Retailer Qualification

A qualified brand or retailer does not include service providers to business-to-consumer (B2C) organisations, such as software vendors, internet developers, technology vendors, solution providers, third-party logistics providers, data providers, retail media providers, consultants, or companies/individuals whose revenue comes from commissions, subscriptions, or advertising.

It also excludes individuals working for a brand or retailer who, due to their job role, provide services to other attendees with Brand & Retailer tickets and therefore do not qualify for a Brand & Retailer ticket themselves. For example, someone working for a brand or retailer who is promoting retail media opportunities would not qualify. These examples are not exhaustive.

Qualification for a Complimentary Pass

In addition to meeting the Brand & Retailer criteria, you must be a senior-level executive with budget, strategy or team ownership within eCommerce, Digital, Omnichannel, Media, Marketing or Customer Experience.

We may limit the number of complimentary tickets available to each company.

By registering, you agree that Worldwide Business Research may charge a “no-show compensation” fee of £450 + VAT if you, or an accepted substitute, do not attend the main two-day conference.

Disclaimers

The criteria above are intended as a guideline only, and meeting these criteria does not automatically mean you qualify. All passes should be considered ‘TBC’ until you have received explicit confirmation from the event organiser that your registration has been accepted. Worldwide Business Research reserves the right to determine who qualifies as an F&B brand or retailer and to apply the appropriate ticket rate, including for cases not specifically mentioned above. Previous acceptance to this or other events has no bearing on this decision.

If a pass is assigned to a new person, they may not qualify and the pass may be cancelled without notice. If a pass holder changes job role or company, the pass may be cancelled without notice. If more relevant information about a pass holder’s job role emerges that was not available at the time of booking, the pass may be cancelled without notice.

Conference price subject to 20% UK VAT.

*If payment of a booking is not received at the point of registration, the booking will be subject to a processing fee of £49 plus VAT.

Cheques are not an acceptable payment method.

You can review our full cancellation and substitution policy, as well as data protection guidelines here.